What personal data do we collect from the people who visit our website?
When ordering or registering on our site, you may be asked to enter your name, email address or other details to improve your experience.
When do we collect information?
We collect information from you when you register on our website, place an order, subscribe to a newsletter, respond to a survey, open a support ticket or enter information on our website.
How do we use your data?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website or use certain other website features in the following ways:
- To personalize your experience and to enable us to provide the type of content and product offerings in which you are most interested.
- To enable us to better serve you in responding to your customer service requests.
- To administer a contest, promotion, survey or other website feature.
- How to process your transactions quickly.
- To follow them up after correspondence (live chat, email or phone inquiries)
How do we protect your data?
Our website is regularly checked for security vulnerabilities and known vulnerabilities to make your visit to our website as secure as possible.
We use regular malware scanning.
Your personal information is behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. In addition, any confidential information/credit information you provide is encrypted using Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the security of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use "cookies"?
- Help store and process the items in the shopping cart.
- Understand and save user preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies. You do this through your browser settings. As browsers are slightly different, consult your browser's help menu for the correct way to change your cookies.
Disabling cookies will not affect user experience.
Third Party Disclosures
We do not sell, trade, or transfer your personally identifiable information to third parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.
Third Party Links
We do not endorse or offer any third party products or services on our website.
Google's advertising requirements can be summarized using Google's advertising principles. They have been set up to provide users with a positive experience.
We use Google AdSense Advertising on our website.
We implemented the following:
- Remarketing my Google AdSense.
- Impression Reporting for the Google Display Network.
Along with third parties like Google, we use first-party cookies (like the Google Analytics cookies) and third-party cookies (like the DoubleClick cookie) or other third-party identifiers to compile data about user interactions with Google, ad impressions, and other ad service functions relating to obtain our website.
The Ads Preferences page allows users to set preferences for how Google advertises to them. Alternatively, you can opt-out by visiting the Network Advertising Initiative opt-out page or by using the Google Analytics opt-out browser add-on.
According to CalOPPA, we agree to the following:
- Users can visit our website anonymously.
- Can change your personal information
- By logging into your account
How does our site handle Do Not Track signals?
- We honor Do Not Track signals and Do Not Track, set cookies, or use advertising where a Do Not Track (DNT) browser mechanism is in place.
- Does our site allow third-party behavior tracking?
- It is also important to note that we do not allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to collecting personal information from children under the age of 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States consumer protection agency, enforces the COPPA Rule, which lays out what operators of websites and online services must do to protect the privacy and safety of children online.
We do not specifically market to children under the age of 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts contained within have played an important role in the development of privacy laws around the world. Understanding the principles of Fair Information Practice and how to implement them is critical to complying with the various privacy laws that protect personal information.
To comply with Fair Information Practices, in the event of a data breach, we will take the following actions:
We will notify you by email:
- Within 7 working days
We will notify users via in-site notification:
- Within 7 working days
We also agree to the principle of individual redress, which states that individuals have the right to pursue legally enforceable rights against data collectors and processors who fail to comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute violations by data processors.
The CAN-SPAM Act is a law that sets out the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to stop email from being sent to them, and sets out severe penalties for violators.
We collect your email address to:
- Market on our mailing list or continue to send emails to our customers after the original transaction has taken place.
- To comply with CAN-SPAM, we agree to the following.
- Don't use false or misleading subjects or email addresses.
- Reasonably identify the message as an advertisement.
- Provide the physical address of our company or headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Quickly accommodate opt-out/unsubscribe requests.
- Allow users to unsubscribe using the link at the bottom of each email.
- If at any time you would like to unsubscribe from receiving future emails, you can email us at
- Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.